Online Services

16/10/2024

We’ve made a new feature live for all of our subscribers: your contact forms and booking forms now use a modern, privacy-focused replacement for reCAPTCHA. Protecting your Light Blue account from bots is important, but there were a few drawbacks to using reCAPTCHA: asking your clients to solve CAPTCHAs isn’t a great experience for them, […]

30/01/2024

Gmail and Yahoo have recently announced changes to how they will deal with incoming emails. These changes will come into effect in 2024. The short version of this post is that you don’t need to worry about this if you’re sending emails from Light Blue via our email servers. If you’re sending emails via a […]

10/01/2024

Light Blue is at the heart of your business, and using our Zapier integration allows you to use it for all of your day-to-day work while taking advantage of industry-leading apps and services in a totally automated fashion. Zapier is a service that connects the various apps that you use and automates those connections for […]

30/01/2023

Light Blue’s online scheduling feature is very popular with our subscribers because it they make it really easy for your clients to book shoots or meetings with you without needing to send messages back and forth to find the perfect time. We’ve just added a new feature to our scheduling calendars, and more are coming […]

07/03/2022

Light Blue’s new online scheduling calendars allow your clients to book shoots and appointments directly into your diary. You no longer need to send messages back and forth to find the perfect time, or rely on complicated integrations with third-party tools.  We’re excited to announce launch of the latest version which is available as a […]

07/03/2022

Light Blue 2022.1 is a major update that introduces an online scheduling tool that allows your clients to book shoots and appointments directly into your diary. You no longer need to send messages back and forth to find the perfect time, or rely on complicated integrations with third-party tools. Setting up our online scheduling tool […]

16/12/2021

We’re delighted to let you know that our next major update is in prerelease testing and includes one of our most popular feature requests: an online scheduling tool that allows your clients to book shoots and appointments directly into your diary. You no longer need to send messages back and forth to find the perfect […]

27/07/2021

Light Blue subscribers are given a unique email address, and any emails sent to your unique email address are automatically imported into your Light Blue account. They appear in the Inbox, and from there you can use them to create a new enquiry or link them to an exist shoot or client. This makes it […]

26/07/2021

WordPress e-commerce plugin Sunshine has added a direct link to Light Blue’s API, allowing photographers who are using Sunshine’s online proofing and ordering galleries to have their client orders sent directly to their Light Blue account. The Light Blue API allows our subscribers to send information straight to their Inbox from a variety of sources, […]

10/06/2020

We’ve made some small changes to the way that Light Blue’s online invoices and emails work. We’ll be announcing some big new features in the coming weeks but these changes have been made now so that we can start beta testing those other new features. Online invoices Our online invoice receipt emails now include a […]

21/04/2020

We’re constantly improving Light Blue’s features, even when we’re very busy helping our customers to deal with the effects of the pandemic and lockdown. We’re working on some big new features that we’ll be announcing soon, but we’ve added some new features to Light Blue’s contact forms that have gone live today. The most obvious […]

19/07/2019

We know that a lot of photographers run multiple brands under one business. Maybe you shoot both weddings and newborn photography, or you have a separate website for corporate photography. With Light Blue you can run all these brands in a single account.* This is really handy for a lot of people because, while they […]

15/07/2019

tl;dr: we’ve taken care of this so that you don’t need to do anything. On 14 September 2019, new regulations are being introduced across Europe to protect people using cards to pay for goods and services online. These new regulations are called Strong Customer Authentication (SCA) and will add a requirement for two-factor authentication for […]

17/05/2019

“The single biggest problem in communication is the illusion that it has taken place.” George Bernard Shaw In any business, effective communication is crucial. In photography, it’s a simple way to set and meet expectations before, during and after a shoot. Keeping in touch at every stage of the customer journey helps to avoid misunderstandings […]

15/04/2019

On 14 September 2019, new regulations are being introduced across Europe to protect people using cards to pay for goods and services online. These new regulations are called Strong Customer Authentication (SCA) and will add a requirement for two-factor authentication for some online payments. The requirement for two-factor authentication means that affected transactions will require […]

12/02/2019

Light Blue includes powerful email features that you can use to respond to enquiries, stay in touch with your clients, save time, and keep all of your communications together in one place. When a new enquiry comes in to Light Blue via email or your contact form, you can use an email template to craft […]

07/12/2018

We’re going to be carrying out some scheduled maintenance work on our servers this weekend, which is going to require some unavoidable downtime. We’re carrying out this work at 06:00 GMT on Saturday to minimise any disruption. We expect our servers to be offline for roughly 10 minutes. Because Light Blue’s desktop and mobile apps can […]

26/11/2018

Light Blue’s text messaging feature is popular with photographers all over the world. It allows you to stay in touch with clients, and to massively cut down on no-shows that cause your business to lose money and frustration for you! You can find out more about our text messaging service in this blog post. We’re […]

11/07/2018

Photographers all over the world are using Light Blue’s powerful forms to streamline their workflows, using them to feed new enquiries straight from their website into Light Blue. They’re really easy to set up and embed in your website, and you can also our forms as part of your online booking process. Light Blue also […]

24/05/2018

Light Blue’s online contract signing service is one of the most popular features of our online services. It’s really easy to publish contracts for your clients to sign quickly. You need to set up at least one contract template which contains your terms and conditions in order to send contracts to your clients. We don’t […]

22/05/2018

New Mailing List Opt-In Form With Light Blue 7.1.2, you can now send your clients to a special form that allows them to opt in to your mailing list. Each of your contact records has a special URL that identifies them, and you can get that URL in two different ways: If you only want […]

27/03/2018

We’re going to be carrying out some essential maintenance to our servers over the Easter weekend, and this will cause a short amount of downtime for our online services on the morning of Sunday 1 April (and, no, this isn’t an April Fool). Because Light Blue is desktop software that you can use offline, most […]

02/11/2017

The new ClickBook system has been integrated directly with Light Blue, so ClickBook v2 bookings will appear directly in your copies of Light Blue when you sync it to our servers. Using ClickBook with Light Blue requires you to be using Light Blue version 6 or newer, and to have a subscription to our online […]

30/08/2017

In order to support some new features that we’re working on at the moment, we need to make some changes to the servers that run our online services. We’ll be carrying out these updates early on Saturday and Sunday to try and minimise any disturbance to our online services. The only part of our online […]